Wednesday, May 17, 2006

Creative Destruction: Scripts

Do you ever get a sense of deja vu?

You might get a sense that when ever this happens to me - I do this.

This is a script. You probably repeat scripts over and over again whenever you meet similar situations that prompt a similar response.

For instance a very "british" response to poor service in a restaurant is to become internally angry, complain to your partner and friends, and then do nothing and accept the situation.

This situation - and if you are guilty of the above action - is a script.

Falling into a script stops you evaluating situations and solving problems properly. They may also be quite stressful.

If a person prompts a script may be a couple of words spoken to you, a look, body language, tone or pitch of voice, or possibly how someone dresses.

If you are prone to a particular script there should be a solution or a process that you can go through to improve your own potential performance. Part of the difficulty is identifying your script.

How might you do that?

0 Comments:

Post a Comment

<< Home