Action Learning - effective listening

Within action learning having the right sort of climate is important. Trust is key to this.
For instance if you were having a meeting and the following signals were given, how would you feel?


1.‘I’m judging you’
2.‘I’m in charge’
3.‘I can manipulate you’
4.‘I don’t give a damn about you’
5.‘I’m superior to you’
6.‘My mind is made up. Nothing you can say will alter it’

(Gibb, J, (1961). Defensive communication. Journal of Communication, 11, 141-148)

Another Gibb (AA Gib, Enterprise Culture 1987), suggested that entrepreneurs focus on active learning and the opportunity (amongst other factors).

If this is so - that suggests that good business people are able to create the climate in which good learning can take place by them, and by others.

It would be good to say that action learning can help develop effective listening (perhaps it can). It would also be good to suggest that it therefore helps individuals in small companies change (purposeful change).

Thoughts can be e-mailed through to roger.croft@prdpartnership.com